Potentially Support Help Center
Home
Home
Categories
Account & Login
  • Do I need an account to use Potentially?
  • How do I create an account?
  • How do I reset my password?
  • Can I change my email?
  • How do I delete my account?
Troubleshooting
  • I subscribed but my credits did not appear
  • Can Potentially recover deleted chats?
  • My message failed. What should I do?
  • The response stopped generating
  • My credits did not update
  • I cannot log in
  • My subscription is active but I do not have access
  • A model is unavailable
  • The app is slow or stuck loading
  • How do I contact support?
Getting Started
  • Which AI models can I use on Potentially?
  • Can I use Potentially on different devices?
  • What is Potentially?
  • How do I get started?
  • How do I start a chat?
  • Which platforms does Potentially support?
Subscription & Billing
  • How to cancel Potentially iOS Subscription
  • How to Cancel Your Potentially Android Subscription
  • How to Cancel Your Potentially Web App Subscription
  • How Potentially Subscriptions Work
  • How do I update my payment method?
  • How do I get a receipt or invoice?
  • Why was I charged?
Privacy & Anonymity
  • Is Potentially anonymous?
  • Does Potentially train AI models using my chats?
  • Does Potentially store my chats?
  • Does Potentially train AI models using my chats?
  • What data does Potentially collect?
  • Are my chats used to train LLMs?
  • Does Potentially sell my data?
  • Where is my chat history stored?
  • What happens if I delete the app?
  • What happens if I clear browser data?
Credits & Usage
  • How do credits work?
  • Do credits roll over?
  • Why did my message use more credits than expected?
  • When do credits reset?
  • What happens when I run out of credits?
  • Can I buy more credits?
Safety & AI Limitations
  • Can Potentially make mistakes?
  • Should I rely on Potentially for legal, medical, or financial advice?
  • Why did Potentially refuse my request?
  • What should I do if an answer seems wrong?
Home Credits & Usage Do credits roll over?

Do credits roll over?

Open in
View as Markdown
Open in ChatGPT Open in Claude
A

Arfan

Last updated on Jun 28, 2026

No. Credits do not roll over.

Credits reset each billing cycle based on your plan.

Back to Credits & Usage