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How do I delete my account?
To delete your Potentially account, go in settings and click delete account. Deleting your account may remove your access to your subscription, credits, and account settings. Your chat history is stored locally on your device. You can also delete your local chat history directly from your device.
Privacy & AnonymityWhat happens if I clear browser data?
If you use Potentially in a browser and clear your browser data, your locally stored chat history may be removed. Your account, subscription, and credits are connected to your Potentially account, but your chat history is stored locally on your device. Potentially may not be able to recover chats removed by clearing browser data.
Subscription & BillingHow Potentially Subscriptions Work
How Potentially Subscriptions Work Potentially subscriptions give you access to premium features, higher usage, and monthly credits depending on your plan. Billing Subscriptions renew automatically unless cancelled before the next billing date. Depending on where you subscribed, billing is managed by: - Apple, if you subscribed through the iOS app - Google Play, if you subscribed through the Android app - Potentially / payment provider, if you subscribed through the web app Monthly Credits Potentially subscriptions include credits that can be used for certain AI models, advanced features, or higher-cost requests. Credits are provided as part of your subscription plan and refresh based on your billing cycle. Unused credits do not carry over to the next month. Any unused credits from the current billing period will expire when the next billing cycle begins. Access After Cancelling If you cancel your subscription, you will usually keep access to your paid plan until the end of your current billing period. Example: If your monthly plan renews on July 30 and you cancel on July 15, you can usually keep using your paid features until July 30. Cancelling your subscription stops future renewals. It does not automatically delete your account or remove your data. Refunds and Proration Potentially does not provide prorated refunds when a subscription is cancelled. This means if you cancel partway through a billing period, you will not receive a partial refund for the unused time. Your subscription access will usually remain active until the end of the billing period you already paid for. Refund handling may depend on where you subscribed: - Apple purchases are managed by Apple - Google Play purchases are managed by Google - Web purchases are managed through Potentially or its payment provider Where to Cancel To cancel, use the same platform where you originally subscribed: - iOS subscription: cancel through Apple subscriptions - Android subscription: cancel through Google Play subscriptions - Web subscription: cancel through Potentially billing settings Need Help? If you are unsure where you subscribed, check your email receipts or your Apple, Google Play, or Potentially billing settings. For support, contact Potentially Support with the email linked to your account and any relevant billing details.
Getting StartedWhich AI models can I use on Potentially?
Potentially gives you access to multiple leading AI models in one place, including models from providers like ChatGPT, Claude, and others. For an updated list you can check out https://potentially.ai/models
Privacy & AnonymityIs Potentially anonymous?
Yes. Potentially is designed to let you use AI privately and anonymously while still having an account for billing, credits, and cross-device access. Your account is used to manage access, not to train AI models on your data.
Subscription & BillingWhy was I charged?
You may have been charged because your Potentially subscription renewed automatically. Potentially subscriptions renew each billing cycle unless cancelled before the renewal date. If you subscribed through iOS or Android, billing is managed by Apple or Google Play. If you subscribed through the web app, billing is managed through Potentially’s web payment provider. If you do not recognize a charge, check which account or platform was used to subscribe.