Potentially Support Help Center

Categories

Account & Login

Do I need an account to use Potentially?
How do I create an account?
How do I reset my password?
Can I change my email?
How do I delete my account?

Troubleshooting

I subscribed but my credits did not appear
Can Potentially recover deleted chats?
My message failed. What should I do?
The response stopped generating
My credits did not update
I cannot log in
My subscription is active but I do not have access
A model is unavailable
The app is slow or stuck loading
How do I contact support?

Getting Started

Which AI models can I use on Potentially?
Can I use Potentially on different devices?
What is Potentially?
How do I get started?
How do I start a chat?
Which platforms does Potentially support?

Subscription & Billing

How to cancel Potentially iOS Subscription
How to Cancel Your Potentially Android Subscription
How to Cancel Your Potentially Web App Subscription
How Potentially Subscriptions Work
How do I update my payment method?
How do I get a receipt or invoice?
Why was I charged?

Privacy & Anonymity

Is Potentially anonymous?
Does Potentially train AI models using my chats?
Does Potentially store my chats?
Does Potentially train AI models using my chats?
What data does Potentially collect?
Are my chats used to train LLMs?
Does Potentially sell my data?
Where is my chat history stored?
What happens if I delete the app?
What happens if I clear browser data?

Credits & Usage

How do credits work?
Do credits roll over?
Why did my message use more credits than expected?
When do credits reset?
What happens when I run out of credits?
Can I buy more credits?

Safety & AI Limitations

Can Potentially make mistakes?
Should I rely on Potentially for legal, medical, or financial advice?
Why did Potentially refuse my request?
What should I do if an answer seems wrong?

Home Getting Started Which platforms does Potentially support?

Which platforms does Potentially support?

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Arfan

Last updated on Jun 28, 2026

We are available on iOS, Android & Web

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